Only API keys on our Conversations PRR platform are eligible to use this API version. Refer to the Platforms section of our Platform & API Concepts documentation to learn which platform your API keys are on.

The Conversations API lets you programmatically retrieve and submit Bazaarvoice Conversations data for use in your applications. To learn more, go to the Conversations API documentation home page.


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Returns Product-based Review Statistics. This method has been optimized and was created for inline ratings display.


Name Description Required Default Value
PassKey API key is required to authenticate API user and check permission to access particular client's data. Yes
ApiVersion The API version, e.g. 5.4. Yes
Filter Filter criteria for content of the query. Must be Product IDs. Yes

The content type for which statistics should be included. Currently available types:

  • Reviews: returns statistics for all content, including syndicated content (if enabled on your API key) and product family content.
  • NativeReviews: returns statistics only for content submitted on your site; Syndicated content and product family content are excluded.
Callback Callback function name used with JSONP. Value is a string consisting of the following characters: a-z,A-Z,0-9,_ (excluding comma). See the JSONP tutorial for more information. No

Filter options

  • Each filter argument specifies the attribute to filter on followed by a comma-separated list of values. For instance, "Filter=ProductId:eq:Product1,Product2" returns statistics for Product1 and Product2.
  • If a filter value contains a comma or a colon, that character needs to be escaped with a backslash (\, or \:). If a filter value contains an ampersand (&), the ampersand must be encoded in the filter value by replacing & with %26.

The following table lists the attributes available for filtering.

Name Description
ContentLocale Locale of the content on which to calculate the statistics. A wildcard character "*" can be used to define the value, e.g., "en*" returns all content in English (en_US, en_CA, en_GB, etc.). The two valid operators for this filter are equals (eq) and not equals (neq).
The indentifier for the products that will be returned in the results. This filter is required. A limit of 100 ProductIds exists when used in the Filter.

Response format

This is a sample response for requesting native review and review statistics for a product:

    "Errors": [],
    "HasErrors": false,
    "Includes": {},
    "Limit": 10,
    "Locale": "en_US",
    "Offset": 0,
    "Results": [
            "ProductStatistics": {
                "NativeReviewStatistics": {
                    "AverageOverallRating": 5,
                    "OverallRatingRange": 5,
                    "TotalReviewCount": 1
                "ProductId": "test3",
                "ReviewStatistics": {
                    "AverageOverallRating": 3.8333,
                    "OverallRatingRange": 5,
                    "TotalReviewCount": 6
    "TotalResults": 1

Response elements

Name Description
Always empty
Boolean indicating if the response had errors or not
Dataset offset used for pagination (passed as URL parameter in a query request). The maximum supported value is 300000.
Total number of records matched.
Error section is populated instead of other fields if there is an error with a query syntax or problem executing a query.
Section containing an array of primitive type object references matched by a query.

Error codes

Value Description

Invalid API Key value


Invalid filter attribute name


Invalid parameter value


Invalid JsonP callback function name


Rate limiting error, i.e. too many requests per time interval


For unsupported features, clients etc.


Insufficient privileges to perform the operation


Unknown error (internal server error, for instance)